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Product Specialist

2 months ago

London, Greater London, United Kingdom RedTech Recruitment Full time
About the Role

We are seeking a talented bilingual graduate to join our team as a Product Specialist, working closely with our sales team to deliver Proof of Concepts and assist with live customer projects for a machine learning platform.

Key Responsibilities
  • Manage live customer projects from planning to final review
  • Provide customer training to new and existing customers
  • Deliver workflow advice to customers using the product
  • Identify significant new projects
  • Basic troubleshooting, and escalation of issues to the tech team
  • Gain an in-depth understanding of the company's technology so you can advise customers how to import/export data
  • Provide updates to the management team on accounts
Requirements
  • A minimum of a 2.1 bachelors from an internationally renowned University in a STEM or Law related discipline
  • At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV).
  • You must be able to speak fluently in a business setting in English AND either: Spanish OR German
  • Basic scripting knowledge in Python or Bash
  • Excellent customer-facing skills
  • A motivated self-starter with a problem-solving attitude
  • Strong aptitude for picking up technologies
  • Ability to work with autonomy and as part of a team
  • Great communication skills with fluent spoken and written English
What We Offer
  • Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates
  • An exciting opportunity supporting projects on a machine learning platform
  • A good remuneration and benefits package