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Team Leader

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Glasgow, Glasgow City, United Kingdom Compass Group UK Full time
Job Description

Job Title: Team Leader - Operations Manager

Company: Compass Group UK

Job Type: Full-time/Part-time

Location: Glasgow

About the Role:

We are seeking a highly motivated and experienced Team Leader to join our team at Compass Group UK. As a Team Leader, you will be responsible for ensuring the smooth operation of our Costa Coffee store, maintaining high standards of quality and customer service.

Key Responsibilities:

  • Supervise a team of staff, providing guidance and support to ensure excellent customer service and high-quality products.
  • Manage stock levels, ordering and inventory control to maintain optimal stock levels.
  • Ensure compliance with health and safety regulations, food handling and hygiene standards.
  • Assist with weekly bookwork, including sales reports and stock management.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the management team to achieve business objectives and goals.

Requirements:

  • Previous experience in a supervisory or management role, preferably in a retail or hospitality environment.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Strong problem-solving and analytical skills, with the ability to work under pressure.
  • Ability to work flexible hours, including evenings and weekends.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and collaborative work environment.
  • Recognition and rewards for outstanding performance.

How to Apply:

If you are a motivated and experienced Team Leader looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].