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Conference and Events Operations Coordinator

2 months ago

London, Greater London, United Kingdom Hilton Worldwide, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Conference and Events Operations Assistant to join our team at Hilton Worldwide, Inc.

Key Responsibilities
  • Set up and facilitate the running of banquets and events, ensuring seamless execution and exceptional guest experiences.
  • Develop and maintain in-depth knowledge of all room setups, serving refreshments, and maintaining clean and hazard-free areas.
  • Collaborate with the Conference and Banqueting team to deliver exceptional service and exceed guest expectations.
  • Provide exceptional customer service, responding promptly to guest inquiries and resolving issues efficiently.
  • Work closely with the events team to coordinate logistics, including catering, audiovisual, and decorations.
  • Ensure accurate and timely communication with guests, vendors, and internal stakeholders.
Requirements
  • Flexibility to work in shifts, including evenings, weekends, and holidays.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with guests and colleagues.
  • Proven ability to work independently and as part of a team, with a strong attention to detail and commitment to quality.
  • Basic knowledge of event planning software and technology, with a willingness to learn and adapt to new systems.
What We Offer
  • A competitive hourly rate of £12.50 per hour.
  • The opportunity to work in a dynamic and inclusive environment, with a focus on teamwork and collaboration.
  • Free and healthy meals when on duty.
  • Modern and inclusive Team Member's areas.
  • The chance to develop your skills and career in a global hospitality leader.