Restaurant Operations Leader

3 weeks ago


Bath, Bath and North East Somerset, United Kingdom Gourmet Burger Kitchen Full time

Are you an experienced hospitality professional who thrives in a fast-paced environment while providing exceptional customer service? If so, consider the role of Supervisor at Gourmet Burger Kitchen.

In this position, you will manage the daily operations of the restaurant, serving as a key member of the front-of-house team and gaining insights into our operational excellence.

What qualities do we seek in a Supervisor?

  • A genuine enthusiasm for gourmet burgers, milkshakes, and fries.
  • A commitment to delivering outstanding customer service consistently.
  • A desire to realize your potential and assist others in achieving theirs by leading with positivity and authenticity.
  • The ability to think quickly, manage multiple tasks, and make critical decisions as necessary.
  • Previous experience in a supervisory role, managing shifts and guiding a team, or substantial experience in the hospitality sector seeking advancement.
  • *Please note: To fulfill the role, you must be able to serve alcohol unsupervised, thus requiring you to be at least 18 years old.


What benefits can you expect? (the key points)

An opportunity to cultivate a career in a dynamic industry where every day presents new challenges. If you aspire to progress within our organization, we offer comprehensive on-the-job training and career development pathways across our various brands.

  • Flexible scheduling options for a balanced work-life dynamic.
  • Unlimited opportunities for personal and professional growth.
  • 50% discount on your total bill for you and five friends at all our brands (terms and conditions apply).
  • Exclusive discounts available through our BRG Spark App for thousands of online and high-street retailers and restaurants.
  • 20% discount at Carluccio's retail gift shop and deli purchases.
  • Access to complimentary mortgage advice.
  • Wagestream – early access to your earnings.
  • Access to our Financial & Wellbeing center.
  • Healthcare Cashplan available.
  • Employee Assistance Programme (EAP).
  • If you are looking to be part of a team that values individuality, fosters creativity, and encourages ambition in every role, we would be delighted to hear from you.


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