Quality Assurance Specialist
1 month ago
About the Role:
Natures Aid Limited is seeking a highly skilled Quality Assurance Administrator to join our team. As a key member of our Operations Team, you will be responsible for ensuring the highest standards of quality and compliance in our manufacturing processes.
Main Responsibilities:
- Maintain accurate and up-to-date supplier assurance documentation, including supply chain maps, excipient risk assessments, and accreditation certificates.
- Manage controlled documentation, such as SOPs, work instructions, forms, and policies.
- Investigate customer complaints and respond accordingly.
- Perform and document internal audits in line with company schedules.
- Participate in regulatory and certification audits.
- Coordinate and generate export documentation.
- Prepare annual Product Quality Reviews (PQRs).
- Verify and authorize QC documentation.
- Notify products to relevant authorities.
- Undertake product registrations with relevant organizations.
- Develop and maintain SOPs, specifications, protocols, and reports as required.
- Ensure accurate and timely completion of documentation.
- Coordinate the company's CAPA process and pursue outstanding actions.
Requirements:
- Excellent written and verbal communication skills.
- High level of attention to detail.
- Ability to analyze data and draw conclusions.
- Process-driven and strong ability to follow procedures.
- Excellent organizational skills.
- Proficient working knowledge of Microsoft Office suite, especially Word and Excel.
- Flexible approach with ability to work in a small team.
- Desirable: experience working in a similar role within a Quality function, GMP environment, and ISO accreditations.
What We Offer:
- Annual bonus.
- 23.5 days holiday increasing to 28.5 days over the first 5 years, plus bank holidays.
- 6% employer pension contributions.
- Salary Sacrifice Pension Scheme Option.
- Annual pay reviews.
- Enhanced family-friendly leave and pay.
- Length of Service Awards.
- 50% employee discount on Natures Aid products.
- Access to hundreds of free E-Learning courses on our in-house Learning platform.
- Free onsite parking.
- Employee Assistance Programmes for good physical and mental health.
Company Values:
- Agility: leading change with flexibility and decisiveness.
- Integrity: acting ethically and respecting company standards.
- Entrepreneurship: driving new ideas and actions for growth.
- One STADA: acting in the best interests of the company.
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