Quality Assurance Specialist

1 month ago


Preston, Lancashire, United Kingdom Natures Aid Limited Full time
Quality Assurance Administrator

About the Role:

Natures Aid Limited is seeking a highly skilled Quality Assurance Administrator to join our team. As a key member of our Operations Team, you will be responsible for ensuring the highest standards of quality and compliance in our manufacturing processes.

Main Responsibilities:

  • Maintain accurate and up-to-date supplier assurance documentation, including supply chain maps, excipient risk assessments, and accreditation certificates.
  • Manage controlled documentation, such as SOPs, work instructions, forms, and policies.
  • Investigate customer complaints and respond accordingly.
  • Perform and document internal audits in line with company schedules.
  • Participate in regulatory and certification audits.
  • Coordinate and generate export documentation.
  • Prepare annual Product Quality Reviews (PQRs).
  • Verify and authorize QC documentation.
  • Notify products to relevant authorities.
  • Undertake product registrations with relevant organizations.
  • Develop and maintain SOPs, specifications, protocols, and reports as required.
  • Ensure accurate and timely completion of documentation.
  • Coordinate the company's CAPA process and pursue outstanding actions.

Requirements:

  • Excellent written and verbal communication skills.
  • High level of attention to detail.
  • Ability to analyze data and draw conclusions.
  • Process-driven and strong ability to follow procedures.
  • Excellent organizational skills.
  • Proficient working knowledge of Microsoft Office suite, especially Word and Excel.
  • Flexible approach with ability to work in a small team.
  • Desirable: experience working in a similar role within a Quality function, GMP environment, and ISO accreditations.

What We Offer:

  • Annual bonus.
  • 23.5 days holiday increasing to 28.5 days over the first 5 years, plus bank holidays.
  • 6% employer pension contributions.
  • Salary Sacrifice Pension Scheme Option.
  • Annual pay reviews.
  • Enhanced family-friendly leave and pay.
  • Length of Service Awards.
  • 50% employee discount on Natures Aid products.
  • Access to hundreds of free E-Learning courses on our in-house Learning platform.
  • Free onsite parking.
  • Employee Assistance Programmes for good physical and mental health.

Company Values:

  • Agility: leading change with flexibility and decisiveness.
  • Integrity: acting ethically and respecting company standards.
  • Entrepreneurship: driving new ideas and actions for growth.
  • One STADA: acting in the best interests of the company.


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