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Youth and Child Victim Support Advocate

2 months ago


Cheltenham, Gloucestershire, United Kingdom Victim Support Full time

Youth and Child Victim Support Advocate

We are thrilled to present a rewarding opportunity for a part-time Youth and Child (Y&C) Support Advocate to join our dedicated team at Victim Support. This role involves working 22.5 hours per week on a temporary basis.

Are you passionate about making a positive impact in the lives of young individuals? Do you possess the resilience and adaptability required for this vital role?

Can you deliver exceptional service with a strong focus on care and support?

If so, we would be eager to connect with you...

What We Provide:

At Victim Support, we are committed to attracting and retaining exceptional talent, offering a competitive rewards and benefits package, which includes:

  • Flexible working arrangements, including options for hybrid work
  • 28 days of annual leave plus Bank Holidays, increasing to 33 days plus Bank Holidays
  • An additional day off to celebrate your birthday
  • Pension plan with a 5% employer contribution
  • Enhanced sick leave, maternity, and paternity benefits
  • Discounts on high street, retail, holiday, entertainment, and leisure activities
  • Access to our financial wellbeing resources and salary-deducted finance options
  • Employee assistance programs and wellbeing support
  • Continuous training and support with opportunities for career advancement

Role Overview:

This position is based within our organization and will involve travel within the designated area. As a Y&C Support Advocate, your responsibilities will include:

  • Efficiently managing a caseload of self-referrals or referred individuals, providing outstanding services that align with the goals of our commissioners and support victims.
  • Ensuring that each victim receives personalized support and information tailored to their unique needs, with a focus on addressing complex requirements throughout all processes.
  • Conducting risk and needs assessments to meet the specific needs of clients in accordance with our operational procedures, while adhering to relevant safeguarding policies and collaborating with safeguarding leads and other organizations.
  • Offering information and advocacy to assist service users in navigating and comprehending the criminal justice system, ensuring their rights are upheld in line with established guidelines.

Essential Qualifications:

  • Understanding of the challenges faced by children and young people who experience adversity or crime
  • Knowledge of confidentiality and safe working practices, in compliance with safeguarding and data protection regulations
  • Proven experience working with children or young people, or with individuals affected by domestic abuse
  • Strong communication skills with the ability to adapt style and approach to suit diverse audiences
  • Capacity to work independently, prioritize tasks, and manage competing demands in an organized manner
  • Proficient IT and administrative skills, including familiarity with Microsoft Office applications
  • High level of resilience and capability to perform under pressure