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Retail Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Retail Customer Service Manager to join our team at Entain. As a key member of our shop team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining high shop standards.
Key Responsibilities- Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
- Sales and Service: Meet or exceed sales targets, process customer transactions, and promote products and services to customers.
- Teamwork: Work collaboratively with the shop team to achieve sales and customer service goals.
- Shop Standards: Maintain high shop standards, including cleanliness, organization, and visual merchandising.
- Availability: Be available to work a variety of shifts, including evenings, weekends, and holidays.
- Age: Be at least 18 years old.
- Passion for Customer Service: Have a passion for delivering great customer service and building strong relationships with customers.
- Communication Skills: Possess excellent communication and interpersonal skills.
- Self-Motivation: Be self-motivated and proactive in achieving sales and customer service goals.
- Teamwork: Be able to work effectively as part of a team.
- Competitive Salary: A competitive salary and benefits package.
- Development Opportunities: Opportunities for career development and advancement.
- Recognition and Rewards: Recognition and rewards for outstanding performance.
