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Retail Operations Manager

2 months ago

Hackney, United Kingdom St Joseph's Hospice Full time

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our Retail team at St Joseph's Hospice. As a Retail Supervisor, you will be responsible for managing our stock control and movement of goods, as well as providing excellent customer service and sales experience.

Key Responsibilities:

  • Manage and maintain accurate stock levels, including receiving, storing, and issuing stock.
  • Develop and implement effective stock control systems to minimize waste and optimize inventory levels.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Work collaboratively with the Retail team to achieve sales targets and improve customer satisfaction.
  • Contribute to the development and implementation of retail strategies to drive business growth and improve operational efficiency.

Requirements:

  • Previous experience in stock control and management, with a proven track record of accuracy and attention to detail.
  • Excellent customer service and communication skills, with the ability to work effectively with customers and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage competing demands.
  • Ability to work in a fast-paced environment, with a flexible and adaptable approach to changing priorities.

What We Offer:

  • Continuation of NHS Pension Scheme.
  • Opportunities for professional development and career growth.
  • A supportive and collaborative work environment.