Furniture Sales Director

1 month ago

Edinburgh, Edinburgh, United Kingdom Furniture Village Full time
About the Role

The Sales Manager will lead a dynamic team of sales professionals, driving sales growth and excellence in customer service. With our industry-leading training, you'll become a Furniture Village expert, well-versed in beautiful furniture, world-class service, and excelling in key areas:

  • Finance: Achieving overall store contribution through sales, margin, and KPI management
  • Service: Delivering excellent customer service from welcoming customers to managing the rota to resolving queries
  • People: Coaching and developing a high-performance sales team
  • Operations: Ensuring the smooth running of the store, stock management, store administration, and best practice compliance
Your Leadership Competencies

The ideal candidate:

  • Is an inspiring leader, setting high standards and clear expectations
  • Is naturally performance-driven, bringing energy, commitment, and positivity to challenges
  • Demonstrates real business acumen, seeking and acting on opportunities to drive commercial improvements
  • Works smarter and sharper, constantly learning, stretching, and growing, taking into account the wider business context
  • Yields influence through clear and considered communications with stakeholders at all levels
  • Is always positive, professional, and pragmatic
About Furniture Village

Furniture Village is a family-owned business with a passion for delivering exceptional customer experiences. We believe in understanding customers' needs, lifestyle, and budget, then helping them find the perfect pieces, while enjoying great coffee and oven-fresh cookies.

We source from across the globe, offering beautiful furniture and accessories for every room in the home. Our people are the key to our success, inspired by meaningful training, progression, and rewards.

The Rewards
  • Industry-leading package: £46,000 basic, £55,200 OTE
  • Best-in-class perks: Management pension scheme, 24/7 medical support, health insurance, up to 33 days' holiday, Perkbox, Refer A Friend scheme, and staff discount
  • Excellence as standard: We do things the right way, not the easy way
  • A culture of rewards: Generous management bonus structure
  • Real progression opportunities: We'll set you up for success to ultimately become General Manager
  • Award-winning business: The UK's leading independent furniture retailer, voted an Outstanding Place to Work and Supreme Champion Family Business of the Year

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