EMEA CS Proposals and Contracts Manager

1 month ago


Banbury, Oxfordshire, United Kingdom KION Group Full time
About the Role

We are seeking an experienced Service Contract Manager to join our EMEA team. As a key member of our sales and service team, you will be responsible for managing service contracts with our customers, ensuring that their needs are met and that our company's image is maintained as a world-class leader.

Key Responsibilities
  • Be the principal point of contact for allocated opportunities or customers.
  • Maintain good relationships with existing customers, as well as potential customers, through the provision of a high-quality service.
  • Liaise with internal engineering departments and external sub-contractors to develop proposals.
  • Ensure that contract proposals meet the requirements of H&S.
  • Manage the contract renewals process ensuring accurate pricing is generated and upcoming renewals are scheduled and communicated in good time.
Requirements
  • A formal engineering qualification would be desirable and useful to the role.
  • Further education in Business Administration would also be useful in the role but by no means essential.
  • Deep understanding of service contracts and the intricacies of contract management.
  • Capability to conduct cost analysis and calculations of technical/maintenance service-based products.
  • Proficient user of the core MS Office applications (Word, Excel, and PowerPoint).
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Service Contract Manager looking for a new challenge, please submit your application.



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