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Sales and Customer Service Representative
2 months ago
About Kudos Mobility Group Ltd
We are a leading provider of mobility solutions, dedicated to delivering exceptional customer service and support. As a key member of our Client Focus Team, you will play a vital role in ensuring the smooth operation of our order processing and customer service functions.
Key Responsibilities
- Process orders from confirmation to installation and aftercare, ensuring timely and efficient delivery of our products and services.
- Provide exceptional customer service, responding to calls, emails, and other inquiries from existing clients, partners, and stakeholders.
- Collaborate with internal teams to resolve customer issues and concerns, ensuring a high level of satisfaction and loyalty.
- Contribute to the development and implementation of processes and procedures to improve customer service and order processing efficiency.
Requirements
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.
- Knowledge of customer service principles and practices, with a focus on delivering exceptional customer experiences.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- The opportunity to make a real difference in the lives of our customers and contribute to the success of our organization.
