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Commercial Operations Specialist

2 months ago


Southampton, Southampton, United Kingdom BT Group Full time

Location: Flexible between Birmingham and Bristol.

Overview of the Role

We are seeking a Commercial Operations Specialist to contribute to BT Group.

In this role, you will oversee contract and supplier management for Power & Cooling Infrastructure projects, managing an annual budget exceeding £100 million. Your focus will be on ensuring optimal supplier performance and governance, maximizing the contractual benefits for BT Group.

This position is a fixed-term contract lasting 11 months and can be performed from either Birmingham or Bristol.

Key Responsibilities

  • Evaluating and enhancing new supplier contractual agreements
  • Facilitating supplier onboarding post-contract signing
  • Implementing supplier tiering strategies
  • Monitoring contract finances
  • Managing contract stock levels
  • Conducting risk assessments
  • Performing contract audits
  • Leading category reviews
  • Organizing and executing operational review meetings
  • Managing amendments and addendums to contracts
  • Tracking and responding to contractual SLAs and KPIs
  • Resolving invoice disputes
  • Promoting supplier development initiatives
  • Creating or updating SLAs and KPIs as necessary
  • Overseeing supplier off-boarding processes

Required Qualifications

MANDATORY

  • At least 1 year of experience in a commercial role
  • Experience working with multi-stakeholder teams
  • Intermediate knowledge of contractual terminology and its practical application
  • Strong attention to detail
  • Demonstrated commercial awareness
  • Effective communication skills across various interaction platforms
  • Proven ability to identify, monitor, and resolve issues with diverse stakeholders
  • Capability to build and maintain strong relationships

NICE TO HAVE

  • Intermediate proficiency in Microsoft Excel
  • Willingness to acquire new skills
  • Experience in contract management

Benefits Offered

  • 25 days of annual leave plus bank holidays, increasing with service
  • 10% performance-based bonus
  • Life Assurance coverage
  • BT Pension scheme with a minimum 5% employee contribution and 10% BT contribution
  • Direct share scheme participation
  • Options for joining the Healthcare Cash Plan and other benefits like dental insurance and gym memberships
  • Extensive range of flexible benefits including cycle to work scheme and season ticket loans
  • Access to world-class training and development programs
  • Exclusive discounts on BT's latest TV, mobile, and broadband services