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Quality Assurance Manager
2 months ago
Pertemps Birmingham Industrial is seeking a highly skilled Quality Manager to join our Operations Team on a permanent basis. As a Quality Manager, you will play a crucial role in ensuring that our products and services meet the highest quality standards, in line with customer expectations and regulatory requirements.
Key Responsibilities- Develop and Implement Quality Policies: Create and implement quality policies and procedures to maintain high standards, ensuring compliance with relevant regulations, standards, and certifications.
- Set Quality Targets and Strategies: Set product quality targets and operational strategies that align with business objectives, driving long-term quality improvement plans and promoting continuous improvement.
- Lead Quality Improvement Initiatives: Analyze data and KPIs to identify areas for improvement in quality, customer satisfaction, and internal performance, implementing corrective actions and monitoring their effectiveness.
- Ensure Regulatory Compliance: Maintain our RoSPA Gold Award status and uphold ISO 9001, ISO 14001, and ISO 45001 standards, ensuring compliance with relevant regulations and standards.
- Collaborate with Technical Department: Collaborate with the Technical department to align product quality with customer expectations, developing risk management plans to ensure product reliability.
- Mentor and Develop Quality Team: Mentor and develop a team of quality assurance and HSE professionals, setting objectives and providing training where necessary, guiding and supporting on compliance matters, including legislative and HSE updates.
- Competitive Salary: Salary of up to £47,000
- Performance-Related Bonus: Performance Profit Related Bonus (PPRP) - up to 8% of salary annually
- Generous Leave and Benefits: Up to 29 days annual leave, 5-7.5% pension contribution, private medical cover, life cover, and income protection, dental cover plan, access to holiday homes with subsidized travel, charity events, match funding, and volunteering opportunities, extensive Employee Assistance Program (EAP) for health and financial wellbeing, retail discounts and savings.
- NEBOSH Certificate/Diploma: NEBOSH Certificate/Diploma
- Quality Tools and Standards: Proven experience using quality tools such as 8D, FMEA, Ishikawa, Root Cause Analysis, Kaizen, Six Sigma, and 5Y, in-depth knowledge of ISO 9001, ISO 14001, and ISO 45001 standards.
