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Claims Investigator

2 months ago

Perth, Perth and Kinross, United Kingdom Aviva Full time
About the Role

This is a fantastic opportunity to join Aviva as a Fraud Claims Investigator, supporting our commercial property claims team. As a key member of our team, you will be responsible for reviewing potentially fraudulent claims, investigating and gathering evidence, and working closely with customers and third parties to resolve claims efficiently.

Key Responsibilities
  • Investigate and review potentially fraudulent claims referred from various sources
  • Conduct thorough investigations, gathering evidence and supporting genuine customers' claims
  • Deal with customer inquiries and provide excellent communication skills
  • Manage your own workload, prioritizing tasks and meeting deadlines
  • Work collaboratively with the team to maintain a caseload of active investigations
Requirements
  • Desirable but not essential to have experience in fraud investigations and possible outcomes
  • Experience working in commercial insurance claims or commercial fraud investigation
  • Excellent communication and interpersonal skills
  • Ability to manage personal workload and prioritize tasks
  • Knowledge of UK legislation, including The Fraud Act 2006 (desirable)
What We Offer
  • Salary circa £30,000 (depending on location, skills, experience, and qualifications)
  • Bonus opportunity - 6% of annual salary (Actual amount depends on performance and Aviva's)
  • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
  • 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
  • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
  • Brilliantly supportive policies including parental and carer's leave
  • Flexible benefits to suit you, including sustainability options such as cycle to work
  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
  • We take your wellbeing seriously with lots of support and tools