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Senior Domestic Assistant

2 months ago

Midlothian, United Kingdom The University of Edinburgh Full time

Job Title: Senior Domestic Assistant

Job Reference: Not Applicable

Location: The University of Edinburgh

Job Type: Part Time, Open Ended - Permanent Contract

Hours: 30 Hrs per week

Salary: £21,978- £22,134 per annum pro-rata

The Opportunity:

We are seeking a positive and upbeat Senior Domestic Assistant to join our busy housekeeping team. As a key member of the team, you will provide a flexible customer-focused service across our accommodation, ensuring excellent standards of cleaning and customer care for all our visitors and guests. Your responsibilities will include distributing work to our teams of domestic cleaning assistants, checking that our accommodation and facilities meet our high standards of cleanliness, and ensuring that our customers' needs are met and guests enjoy a comfortable stay at all times.

You will have excellent organisational skills and previous experience in either housekeeping or hospitality. A good eye for detail and a passion for providing an excellent standard of service are essential. Outstanding customer service skills and the ability to communicate with a wide range of colleagues and customers in an effective and professional manner are also required. Experience of allocating workload to team members and supervisory skills are desirable but not essential.

The post holder is required to work weekends on a 5 over 7 basis when required and specifically during commercial operations. This may be subject to change in line with business needs.

Your Skills and Attributes for Success:

  • Excellent Organisational Skills
  • Previous experience in either Housekeeping or Hospitality
  • Good Attention to detail
  • Outstanding Customer Service Skills
  • Good communication skills