Retail Shop Supervisor

4 weeks ago


Wilmslow, Cheshire East, United Kingdom Blue Cross Full time

Join Our Team as a Retail Shop Supervisor

At Blue Cross, our retail locations serve as dynamic community centers. We are dedicated to fostering an inviting atmosphere where animal enthusiasts can discover unique items while supporting our mission.

As a member of our team, you will experience a collaborative and inclusive workplace that values your expertise, welcomes your input, and recognizes your achievements.


Your Key Responsibilities:
  • Inspire and Lead: Empower and guide a committed team of volunteers, ensuring they excel in their roles.
  • Enhance Customer Experience: Create a friendly and welcoming environment for patrons, providing outstanding service and representing Blue Cross with pride.
  • Meet Sales Objectives: Propel sales and optimize profits to further our charitable goals.
  • Engage with the Community: Cultivate strong relationships within the local community to amplify our shop's influence.
  • Ensure Operational Excellence: Maintain organized records, manage data accurately, and comply with retail standards.
  • Manage Inventory: Keep stock levels optimal, ensuring shelves are filled with appealing products.
  • Prioritize Health and Safety: Adhere to safety protocols diligently.

About You:
  • Experience in Retail Management: Demonstrated success in retail management, with the capability to lead and support your team effectively.
  • Leadership Qualities: A motivating manager and team builder, collaborating closely with the Assistant Shop Manager to ensure seamless operations.
  • Strong Interpersonal Skills: Excellent communication abilities to connect with a diverse range of individuals, from team members to customers.
  • Commercial Insight: Knowledge of the retail landscape, driving sales and enhancing customer satisfaction.
  • Organizational Skills: Proficient in planning, prioritizing, and managing time and tasks efficiently.
  • Customer-Centric Approach: Exceptional customer service skills with a passion for providing a memorable shopping experience.
  • Adaptability: Flexible with a positive outlook, ready to tackle varying work schedules and challenges.

Desirable Attributes:
  • Driving License: A full driving license is a plus.
  • Volunteer Experience: Background in working with volunteers is advantageous.
  • Fundraising Knowledge: Familiarity with fundraising initiatives is beneficial.

Benefits at Blue Cross:

Our team members are the cornerstone of our mission.

Without their dedication and hard work, we would not be able to make the impact we do today.


In return, Blue Cross is committed to providing you with a supportive work environment.

We want you to enjoy your time with us and will strive to ensure your satisfaction.


Our comprehensive benefits package includes:
  • 38 days of holiday, increasing to 43 with service (including Bank Holidays)
  • Programs for physical and mental wellbeing support
  • 24/7 access to GP services through MetLife, including private prescriptions for you and your family
  • Free physiotherapy advice and in-person consultations
  • Health cash plan
  • Unlimited access to an employee assistance program
  • Pension scheme with enhanced employer contributions
  • Reimbursement for professional fees
  • Life assurance
  • 20% discount on Pet Plan pet insurance
  • Enhanced family-friendly policies
  • Recognition program
  • Annual volunteer days
  • Discounts for charity workers across various retailers
  • Personal development opportunities


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