Junior Medical Administrative Assistant

2 months ago


Norwich, Norfolk, United Kingdom Spire Healthcare Full time

Junior Medical Administrative Assistant | Administrative Support, Office Management | Full Time, 37.5 hours p/week | Monday - Friday | Permanent Position | Excellent Benefits | TRAINING PROVIDED

Spire Healthcare is seeking a Junior Medical Administrative Assistant to become a vital part of our dedicated team on a full-time, permanent basis. In this role, you will be responsible for delivering a high-quality administrative and secretarial service to our medical professionals, ensuring the smooth operation of their practices.

We welcome candidates from various administrative backgrounds who are eager to enhance their skills in a medical environment, as comprehensive training will be provided.

Key Responsibilities:

Provide essential support to the Medical Administration team. Collaborate with colleagues in the Outpatient Department to deliver effective administrative services to healthcare professionals. Accurately transcribe audio dictations, incorporating medical terminology, for correspondence with external stakeholders. Manage the financial accounts of medical professionals, including invoicing, credit control, and maintaining accurate payment records. Work closely with various departments within the healthcare facility. Organize and oversee outpatient clinic documentation, ensuring all necessary correspondence and results are readily available. Coordinate patient admissions by liaising with medical professionals and other departments. Handle telephone inquiries from patients, medical staff, and other professionals, providing timely and courteous assistance. Ensure health insurance claims forms are completed accurately. Maintain a systematic filing system. Manage sensitive and confidential information with discretion. Collaborate with Private Patient advisors regarding self-funding patients. Work in partnership with colleagues to uphold the highest standards of patient care. Perform additional tasks as assigned to support the efficient operation of the department. Address a variety of customer inquiries on a daily basis. Liaise with insurance companies on behalf of patients regarding invoice settlements. Ensure effective communication of scheduling across the facility. Keep documentation current and accurate at all times.

What We Are Looking For:

Experience in a similar administrative role is preferred. RSA qualification in medical typing or medical word processing is advantageous but not mandatory. Previous exposure to a medical setting is beneficial. Strong literacy and numeracy skills. Proficiency in Microsoft Office applications. Commitment to completing mandatory training requirements. A customer-focused approach is essential. Total confidentiality is expected at all times. Excellent communication and interpersonal skills. Flexibility to manage multiple tasks and prioritize effectively. A collaborative team player.

Benefits:

We offer a competitive salary along with a comprehensive benefits package, which includes:

35 days of annual leave, inclusive of public holidays. Employer and employee contributory pension with flexible retirement options. 'Spire for you' reward platform offering discounts and cashback at over 1000 retailers. Complimentary wellness screening. Private medical insurance coverage. Life assurance benefits. Save an average of £50 per month with our free onsite parking.

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