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About Harmonic Group Ltd
Harmonic Group Ltd is a rapidly growing tech scale-up that has raised significant funding from top VCs across the UK and the US. With an expanding global presence and new market expansion plans, the company is seeking an experienced data/analytics professional to join their team and support strategic decision-making across the business.
The Role
The ideal candidate will be a technically and culturally versatile individual, comfortable in an unstructured environment. This role provides a unique opportunity to drive personal growth and development, as well as shaping the data journey of a dynamic scale-up.
We are looking for someone who can leverage extensive customer data to uncover key insights that will drive business strategy and enhance customer understanding.
This is a brilliant opportunity for a highly motivated data specialist to join a fast-growing company at the beginning of their data journey.
Key Responsibilities
- Support the Head of CRM by providing a clear understanding of CRM performance and ensuring data-driven decisions.
- Analyze unstructured data to gain insights into the customer base, shaping communication strategies with different user segments throughout their lifecycles.
- Utilize these insights to design and implement A/B and multivariate tests across the user base.
- Evaluate the results of these tests to refine strategies and contribute to the CRM approach.
- Collaborate with the data engineering team to ensure CRM data is accurately modeled and develop dashboards and reports to highlight the impact of CRM on the business.
Requirements
- A highly motivated and ambitious individual with a desire to progress and grow into a managerial position.
- 4+ years of marketing/product analytics experience in a high-growth business, specifically working with CRM data.
- Solid experience in impacting a product/marketing roadmap through the production of actionable insights and presenting work effectively to non-data colleagues.
- Easily able to solve high-level problems and break them down into constituent parts.
- Fluency in SQL, with the ability to query and transform large volumes of data.
- Experience with BI tools and the ability to create highly accessible, digestible visualizations and dashboards.
- Working knowledge of ELT/data modeling tools is a bonus.
What We Offer
- A competitive salary of £60,000 - £70,000.
- Company benefits and equity.
- A dynamic and inclusive work environment.
