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IT Support Specialist
2 months ago
We are seeking a highly skilled IT Support Engineer to join our team at Redline Group Ltd. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff.
Key Responsibilities:
- Provide timely and effective technical support to staff via phone, email, and in-person
- Troubleshoot and resolve technical issues with hardware, software, and network systems
- Install, configure, and maintain computer systems, printers, and other equipment
- Develop and implement technical solutions to improve IT infrastructure and services
- Collaborate with other departments to ensure seamless integration of IT services
Requirements:
- 2+ years of experience in IT support or a related field
- Strong knowledge of ERP systems and technical software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment