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Systems Control Support Specialist

2 months ago


Stanton by Dale, United Kingdom Core Control Solutions Full time
Job Summary

We are seeking a highly skilled Systems Control Support Specialist to join our team at Core Control Solutions. As a key member of our System Support Team, you will provide technical support to our clients, responding to inquiries, troubleshooting system issues, and resolving problems efficiently to minimize downtime.

Key Responsibilities
  • System Support: Provide technical support to our clients, responding to inquiries, troubleshooting system issues, and resolving problems efficiently to minimize downtime.
  • Preventive Maintenance: Conduct routine inspections, system audits, and preventive maintenance activities to ensure the continuous operation and reliability of control systems.
  • Fault Finding and Diagnostics: Identify and analyze complex system faults, utilizing troubleshooting techniques, diagnostic tools, and procedures to resolve issues effectively.
  • System Optimization: Collaborate with cross-functional teams to implement system modifications, upgrades, and enhancements to improve performance, efficiency, and functionality.
  • Documentation: Maintain accurate records of system configurations, maintenance activities, troubleshooting procedures, and solutions provided, ensuring comprehensive documentation for future reference.
  • Training and Support: Train end-users and support personnel on the operation, maintenance, and troubleshooting of control systems, empowering them to handle basic system issues independently.
  • Continuous Improvement: Stay updated with industry trends, emerging technologies, and best practices related to control system engineering, and actively contribute ideas for process improvements and innovation within the organization.
Requirements
  • Full UK Driving License
  • Previous experience in providing technical support for control systems or similar systems
  • Proficiency in programming languages commonly used in control systems, such as PLC programming languages (e.g., ladder logic, structured text)
  • Familiarity with SCADA (Supervisory Control and Data Acquisition) systems and HMI (Human Machine Interface) design
  • Familiarity with industry-standard control system protocols, such as Modbus, Profibus, or Ethernet/IP
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex technical issues
  • Effective communication skills, both written and verbal, with the ability to convey technical concepts to non-technical users
  • Proven ability to work independently and collaborate effectively in a team environment
  • Strong organizational skills and ability to prioritize and manage multiple tasks simultaneously
Benefits
  • Flexible working hours
  • Flexible holidays
  • Your birthday off with pay
  • Sick pay
  • Pension Contribution
  • Profit Share Bonus
  • £500 a year to spend on activities with your friends and family outside of working hours
  • An employee wellbeing programme which has a 24/7 helpline and offers support on your health, financial advice and much more