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Control Systems Support Specialist

2 months ago

Stanton by Dale, Derbyshire, United Kingdom Core Control Solutions Full time

Job Title: System Support Engineer - Control Systems

Company: Core Control Solutions

We are seeking a highly skilled System Support Engineer to provide technical support to our clients across the UK. As a key member of our System Support Team, you will be responsible for ensuring the continuous operation and reliability of control systems.

Key Responsibilities:

  • Provide technical support to clients, responding to inquiries, troubleshooting system issues, and resolving problems efficiently to minimize downtime.
  • Conduct routine inspections, system audits, and preventive maintenance activities to ensure the continuous operation and reliability of control systems.
  • Identify and analyze complex system faults, utilizing troubleshooting techniques, diagnostic tools, and procedures to resolve issues effectively.
  • Collaborate with cross-functional teams to implement system modifications, upgrades, and enhancements to improve performance, efficiency, and functionality.
  • Maintain accurate records of system configurations, maintenance activities, troubleshooting procedures, and solutions provided, ensuring comprehensive documentation for future reference.
  • Train end-users and support personnel on the operation, maintenance, and troubleshooting of control systems, empowering them to handle basic system issues independently.
  • Stay updated with industry trends, emerging technologies, and best practices related to control system engineering, and actively contribute ideas for process improvements and innovation within the organization.

Working Hours and Environment:

Our normal working week comprises 40 hours, and we operate a flexible working hours scheme. You will be based at our head office, but due to the nature of the role, you will be required to also work at our clients' sites across the UK.

Requirements:

  • Full UK Driving License
  • Previous experience in providing technical support for control systems or similar systems.
  • Proficiency in programming languages commonly used in control systems, such as PLC programming languages (e.g., ladder logic, structured text).
  • Familiarity with SCADA (Supervisory Control and Data Acquisition) systems and HMI (Human Machine Interface) design.
  • Familiarity with industry-standard control system protocols, such as Modbus, Profibus, or Ethernet/IP.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex technical issues.
  • Effective communication skills, both written and verbal, with the ability to convey technical concepts to non-technical users.
  • Proven ability to work independently and collaborate effectively in a team environment.
  • Strong organizational skills and ability to prioritize and manage multiple tasks simultaneously.

Benefits:

  • Flexible working hours
  • Flexible holidays
  • Your birthday off with pay
  • Sick pay
  • Pension Contribution
  • Profit Share Bonus
  • £500 a year to spend on activities with your friends and family outside of working hours.
  • An employee wellbeing programme which has a 24/7 helpline and offers support on your health, financial advice and much more.
  • Free use of the company's onsite gym