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Neighbourhood Response Officer
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused Neighbourhood Response Officer to join our team at Clarion Housing. As a key member of our neighbourhood management team, you will be responsible for ensuring that our estates are clean, safe, and well-maintained.
Key Responsibilities:
- Conduct regular customer visits to ensure that residents are satisfied with the services provided
- Work collaboratively with other teams, external agencies, and residents to identify and investigate tenancy breaches and reports of anti-social behaviour
- Develop and deliver neighbourhood plans and local offers to improve the quality of life for residents
- Work with local resident groups to develop community facilities, activities, and events
- Monitor and report on estate maintenance, including fly tipping and grounds maintenance
- Travel across local regions to meet with residents and stakeholders, requiring access to a vehicle
Requirements:
- Basic Criminal Record Check Clearance
- Eligibility to work in the UK
- Residency in England or Wales
About Us:
Clarion Housing is a leading housing association dedicated to providing high-quality homes and services to our residents. We are committed to making a positive impact on the communities we serve and are passionate about delivering excellent customer service.
