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Executive Director of Operations

2 months ago

Halifax, Calderdale, United Kingdom Everlast Gyms Full time
About the Role

We are seeking a highly motivated and experienced Executive Director of Operations to join our team at Everlast Gyms. As a key member of our leadership team, you will be responsible for driving the day-to-day operations of our business, leading our team in sales and operational processes, and ensuring the delivery of exceptional customer experiences.

Key Responsibilities
  • Leadership and Management
    • Lead and manage a high-performing team of fitness professionals and operational staff
    • Develop and implement strategies to drive business growth and improve operational efficiency
    • Collaborate with cross-functional teams to achieve business objectives
  • Customer Experience
    • Ensure exceptional customer experiences through effective management of customer interactions and feedback
    • Develop and implement strategies to improve customer satisfaction and loyalty
  • Business Development
    • Identify and pursue new business opportunities to drive growth and revenue
    • Develop and maintain relationships with key stakeholders, including suppliers and partners
  • Operational Excellence
    • Ensure the effective management of operational processes and systems
    • Identify and implement opportunities to improve operational efficiency and reduce costs
Requirements
  • Experience
    • Minimum 2 years of experience in a leadership or management role in the fitness or wellness industry
  • Skills
    • Strong leadership and management skills
    • Excellent communication and interpersonal skills
    • Ability to analyze data and make informed business decisions
    • Experience with operational management and process improvement
  • Education
    • Relevant degree in a field such as business, management, or a related field
What We Offer
  • Competitive Salary and Benefits
    • Competitive salary and benefits package
  • Opportunities for Growth and Development
    • Opportunities for career growth and development within the company
  • Collaborative and Dynamic Work Environment
    • Collaborative and dynamic work environment with a team of passionate and dedicated professionals