Parts Advisor

1 month ago


Bovey Tracey, Devon, United Kingdom Kream Full time
Parts Advisor Role

We are seeking an experienced Parts Advisor to join our team at Kream, a well-known privately owned motor-factors' branch in Bovey Tracey.

Key Responsibilities:
  • Serve trade and retail customers at the front desk, providing exceptional customer service and support.
  • Take trade and retail Parts calls, efficiently locating components and arranging deliveries to meet customer needs.
  • Process 'special-orders' of non-stock items through third-party suppliers, ensuring timely delivery and customer satisfaction.
  • Manage stock control and replenishment, maintaining accurate inventory levels and minimizing stockouts.
  • Process warranty and returned items, following established procedures and ensuring customer satisfaction.
  • Promote special offers and marketing campaigns, driving sales and revenue growth.
Requirements:

To be considered for this role, you will need to have previous experience as a Parts Advisor in a franchised main dealer or motor-factors environment. You should be familiar with Parts processes and related IT/electronic catalogues.

We are looking for a skilled and experienced Parts Advisor who can provide exceptional customer service, efficiently manage Parts processes, and drive sales growth. If you have a passion for the automotive industry and a strong work ethic, we encourage you to apply for this exciting opportunity.


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