Application Support Specialist

3 weeks ago

Barrow, Cumbria, United Kingdom Onyx-Conseil Full time
Job Title: Application Support Engineer

Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role.

Salary: From £40,748 per annum

Key Responsibilities:

  • Work with applications installed on servers and provide knowledge and support on other application aspects.
  • Monitor applications to ensure they are working optimally and apply required fixes to failures.
  • Maintain log files and manage proactive maintenance and housekeeping of applications.
  • Collaborate with Project teams to support new application implementations, existing application upgrades, and configuration of integrations.
  • Participate in Out Of Hours Support for a limited number of applications in the portfolio.
  • Follow ITIL processes for Change Management to ensure controlled implementation of changes.

Requirements:

  • Good stakeholder-focused experience with regular communication skills.
  • Familiar experience of working within ITIL aligned processes - Request, Incident, Problem, and Change Management.
  • Experience of Supplier Management and communication with hosting providers and software vendor support teams.

Desirable Skills:

  • Experience of Oracle and/or SQL Server databases.
  • Hold reasonable experience of Unix and Linux.
  • Knowledge of Atlassian toolsets.

Benefits:

You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance, and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work, and employee discounts - you may also be eligible for an annual incentive.

About the Team:

By joining the team, you will be working in Application Support, which offers opportunities to understand the wide-ranging applications used by BAE Systems. The team plays a key part in keeping the applications working and ensuring low levels of disruption across the business.

There are wide-ranging technologies involved and a range of exciting work that is diverse and will create interaction opportunities with users in the Business and other support teams. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria.

Why BAE Systems?

This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities, and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.

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