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Technical Field Engineer in Healthcare
2 months ago
Just Recruitment Group Ltd is seeking a dedicated and skilled Field Service Engineer to join our team, focusing on the West Midlands region and its surroundings.
The primary objective of this position is to oversee the installation, commissioning, servicing, repair, breakdown, and maintenance of a diverse range of medical equipment across various healthcare settings.
Key Responsibilities:
- Installation, commissioning, maintenance, and troubleshooting of both proprietary and third-party medical devices.
- Deliver user training to clients as necessary.
- Communicate effectively with customers regarding any issues encountered during service visits.
To qualify for this role, candidates must demonstrate experience in a field service or technical support capacity, particularly within a capital equipment context.
A minimum qualification of HNC level or higher in electrical installation, engineering, maintenance, or a related technical field is required. Candidates with an electrical testing and inspection background are also encouraged to apply.
We welcome applicants from various equipment backgrounds. Exceptional customer service skills and a professional demeanor in client-facing situations are essential.
Essential Qualifications:- Proven experience in a technical field service team.
- Strong written and verbal communication abilities.
- Capability to present information clearly and effectively.
- Proficient in Microsoft Word and Excel.
- Able to collaborate within a team environment.
- Exhibit a positive, proactive attitude.
- Problem-solving skills with the ability to devise solutions on-site.
- Ability to thrive in high-pressure situations.
- Self-motivated with the initiative to address customer concerns.
- Willingness to travel and work outside regular hours as necessary.
- Some overnight travel may be required.
What We Offer:
You will receive a competitive salary along with overtime, a company vehicle, expense coverage, mobile phone, pension plan, and healthcare benefits. You will face continuous challenges as you engage with new technologies.
Our management team will provide ongoing support and guidance, and your technical expertise will be enhanced through various training programs.
For those eager to advance, there are opportunities for career progression within the department and the broader organization.
Successful candidates will benefit from dedicated product training, recognized within the industry, which will be ongoing as new products are launched.