Team Leader
1 week ago
Babble Cloud Ltd is seeking a highly skilled Team Leader to join our team. As a Team Leader, you will be responsible for leading a team of professionals in legal dispute resolution, credit control, and team management.
Key Responsibilities
- Lead, motivate, and mentor a team of professionals.
- Foster a collaborative and productive team environment, encouraging professional development and high performance.
- Conduct regular team meetings and performance reviews, including weekly ledger reviews and 121s, as well as quarterly performance reviews.
- Provide coaching and training to team members to enhance their skills and productivity.
- Oversee the management and resolution of legal disputes related to services provided.
- Develop and implement strategies for efficient and effective dispute resolution, minimizing risk and financial exposure.
- Collaborate with internal and external stakeholders to ensure a comprehensive approach to dispute management.
- Ensure all cases are managed in an efficient and timely manner.
- Provide expert legal advice and analysis on complex dispute cases.
- Develop case strategies, including risk assessment and mitigation plans.
- Stay updated on industry trends, legal developments, and regulatory changes affecting the telecommunications and IT sectors.
- Ensure all dispute resolution activities comply with relevant laws, regulations, and company policies.
- Identify potential legal risks and develop strategies to address them proactively.
- Liaise with regulatory bodies and represent the company in legal proceedings when necessary.
- Prepare and present regular reports on dispute resolution activities and outcomes to senior management.
- Maintain accurate and comprehensive records of all dispute cases and related documentation.
- Confident and assertive.
- An excellent communicator.
- Insightful.
- Commercially astute.
- Excellent business skills, including expertise in Excel and legal processes.
- Minimum of 5 years of experience in legal dispute resolution, with at least 3 years in a management role.
- Experience within the telecommunications or IT industry is highly desirable.
- Company Pension - 4% Employee contribution.
- 22 days holiday Balance + UK Bank Holidays - with increased annual leave based on length of service.
- Life Assurance – 4x Annual Salary.
- Optional Health Insurance – Bupa.
- Optional Health Cash Plan – Health Shield.
- We work a 9-day fortnight – every other Friday off.
- £1,000 payment after 10 years service.
- Bike to Work Scheme.
- Season Ticket Commuter Loan.
- Charities Trust – Donations to charities pre tax.
- Babble Issued Laptop.
- Annual Company Celebrations.
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