Team Leader

1 week ago


Burton upon Trent, Staffordshire, United Kingdom Babble Cloud Ltd Full time
{"title": "Team Leader", "description": "Job Summary

Babble Cloud Ltd is seeking a highly skilled Team Leader to join our team. As a Team Leader, you will be responsible for leading a team of professionals in legal dispute resolution, credit control, and team management.

Key Responsibilities

  • Lead, motivate, and mentor a team of professionals.
  • Foster a collaborative and productive team environment, encouraging professional development and high performance.
  • Conduct regular team meetings and performance reviews, including weekly ledger reviews and 121s, as well as quarterly performance reviews.
  • Provide coaching and training to team members to enhance their skills and productivity.
  • Oversee the management and resolution of legal disputes related to services provided.
  • Develop and implement strategies for efficient and effective dispute resolution, minimizing risk and financial exposure.
  • Collaborate with internal and external stakeholders to ensure a comprehensive approach to dispute management.
  • Ensure all cases are managed in an efficient and timely manner.
  • Provide expert legal advice and analysis on complex dispute cases.
  • Develop case strategies, including risk assessment and mitigation plans.
  • Stay updated on industry trends, legal developments, and regulatory changes affecting the telecommunications and IT sectors.
  • Ensure all dispute resolution activities comply with relevant laws, regulations, and company policies.
  • Identify potential legal risks and develop strategies to address them proactively.
  • Liaise with regulatory bodies and represent the company in legal proceedings when necessary.
  • Prepare and present regular reports on dispute resolution activities and outcomes to senior management.
  • Maintain accurate and comprehensive records of all dispute cases and related documentation.
Requirements
  • Confident and assertive.
  • An excellent communicator.
  • Insightful.
  • Commercially astute.
  • Excellent business skills, including expertise in Excel and legal processes.
Experience
  • Minimum of 5 years of experience in legal dispute resolution, with at least 3 years in a management role.
  • Experience within the telecommunications or IT industry is highly desirable.
Benefits
  • Company Pension - 4% Employee contribution.
  • 22 days holiday Balance + UK Bank Holidays - with increased annual leave based on length of service.
  • Life Assurance – 4x Annual Salary.
  • Optional Health Insurance – Bupa.
  • Optional Health Cash Plan – Health Shield.
  • We work a 9-day fortnight – every other Friday off.
  • £1,000 payment after 10 years service.
  • Bike to Work Scheme.
  • Season Ticket Commuter Loan.
  • Charities Trust – Donations to charities pre tax.
  • Babble Issued Laptop.
  • Annual Company Celebrations.
"}
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