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Senior Digital Strategy Manager

2 months ago

Luton, Luton, United Kingdom TUI Full time
About the Role

We are seeking a highly skilled Digital Strategy Manager to lead our digital transformation efforts and drive business growth.

Key Responsibilities
  • Develop and execute a comprehensive digital strategy to drive customer engagement and conversion.
  • Lead cross-functional teams to design and deliver digital products and experiences that meet business objectives.
  • Collaborate with stakeholders to identify business needs and develop solutions that drive revenue growth.
  • Analyze customer feedback and market trends to inform digital product development and improve customer experience.
  • Work closely with the Trading and Onboard Revenue teams to drive commercial performance and improve customer satisfaction.
  • Build and maintain strong relationships with senior stakeholders across the organization to ensure alignment and awareness of digital roadmaps.
  • Stay up-to-date with industry trends and best practices to ensure TUI remains a leader in digital innovation.
About You
  • Proven experience in digital strategy and product development, with a strong understanding of customer experience and business objectives.
  • Excellent communication and influencing skills, with the ability to story-tell and engage various audiences.
  • Strong analytical and problem-solving skills, with the ability to analyze customer feedback and market trends.
  • Ability to work collaboratively with cross-functional teams and stakeholders to drive business growth.
  • Passion for digital innovation and a desire to stay up-to-date with industry trends and best practices.
About Our Offer
  • Fantastic holiday benefits, including discounts, special offers, and the ability to purchase additional 'TUI time off.'
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community, and Career.
  • Discretionary Bonus Scheme.
  • Private Medical Insurance, single cover with option to add dependants.
  • Pension scheme and life assurance.