Debt Recovery Expert

We are seeking an experienced Credit Controller to join our team at Reed. As a key member of our finance department, you will play a crucial role in driving financial stability and customer satisfaction by managing overdue accounts and optimizing cash collection.

• Chase all overdue accounts and monitor payment patterns to minimize potential bad debt and maximize cash collection.
• Manage a ledger of 500 accounts and approximately $1.5 million in debt per month.
• Respond promptly to customer inquiries and resolve any issues in a timely manner.
• Collaborate with sales and customer services teams to resolve stock and pricing issues.
• Manage customer credit ratings and apply credit terms to accounts.
• Update customer invoice portal platforms and upload invoices.
• Assist the Manager with various tasks depending on workflow.
• Negotiate payment plans and restrict supply of goods if necessary.

• Direct experience as a Credit Controller is essential.
• Solid finance background with a minimum of GCSE in Maths and English.
• AAT or equivalent work experience in Credit Control.
• Proficiency in Microsoft Excel and Outlook.
• Experience in using EDI (portals) for invoice processing is advantageous.
• Good numeracy skills and the ability to work well in time-sensitive settings.
• Analytical mindset with exceptional standards and attention to detail.
• Highly organized, confident self-starter, and proactive problem solver.
• Excellent communication skills, both written and verbal.

• 25 days annual leave plus bank holidays, with flexible usage.
• Enhanced pension options and life assurance.
• Discretionary annual bonus scheme.
• Learning and development opportunities.
• Cycle to work scheme and employee benefits portal.
• Volunteer days and social events.
• Free parking on site and up to 40% discount on company products.
• Subsidized canteen and long service awards.