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Customer Care Specialist
2 months ago
About the Role
We are seeking a highly motivated and customer-focused Service Advisor to join our team at Sytner Group. As a key member of our service team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive the highest level of care.
Key Responsibilities
- Provide outstanding customer service and support to our customers, ensuring that their needs are met and exceeded.
- Work closely with our technicians and workshop control to ensure that vehicles are serviced and repaired to the highest standards.
- Liaise with customers to inform them of vehicle statuses and provide updates on their vehicle's progress.
- Offer expert advice on our products and services to customers, ensuring that they are fully informed and satisfied with their purchase.
- Work collaboratively with our team to achieve our service targets and deliver exceptional customer satisfaction.
About You
We are looking for an individual who is passionate about delivering exceptional customer service and has a strong desire to learn and progress in their career. You will have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and collaborative team environment.
- Training and development opportunities to help you achieve your career goals.
Why Sytner Group?
We are a leading automotive retailer with a reputation for excellence and a commitment to delivering exceptional customer service. We offer a dynamic and supportive work environment, with opportunities for career development and progression. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
