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Banqueting Manager Conference Coordinator

2 months ago

Liverpool, Liverpool, United Kingdom Britannia Hotels Full time

Conference and Events Manager

Britannia Hotels is seeking a highly skilled and experienced Conference and Events Manager to join our team at the Adelphi Hotel in Liverpool.

Located in the heart of the city, this magnificent hotel is a grand and historic landmark, offering 402 bedrooms and 14 versatile conference suites that can accommodate up to 850 delegates.

This is an excellent opportunity for a seasoned professional to take on a supervisory role and lead a team in delivering exceptional conference and events services.

Key Responsibilities:

  • Develop in-depth knowledge of the hotel's conference and events facilities, including layouts, capacities, and menus.
  • Set up and assist clients with the use of audio-visual equipment.
  • Provide exceptional customer service to event organizers, ensuring a seamless experience from initial contact to event completion.
  • Lead, supervise, support, and train a team of conference and events staff.
  • Ensure that a professional service is consistently delivered to clients, exceeding their expectations.
  • Maintain the highest standards of presentation for event rooms, ensuring a memorable experience for clients and their guests.

Requirements:

  • Proven experience in conference and events management, with a strong background in supervisory or management roles.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple events simultaneously.
  • Knowledge of conference and events software, including audio-visual equipment and technical systems.
  • Ability to work independently and as part of a team, with a flexible approach to working hours and shifts.

Benefits:

  • Opportunities for career development and progression within the company.
  • Competitive salary and benefits package.
  • Free meals on duty and uniform.
  • Up to 28 days' holiday per annum, including bank holidays.
  • Auto-enrolment pension scheme.