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Luxury Cruise Consultant
2 months ago
Job Type: Full-time
Location: Central London (Hybrid)
Job Description:
About the RoleWe are seeking a highly skilled and experienced Luxury Cruise Consultant to join our team at Antella Travel Recruitment. As a Luxury Cruise Consultant, you will be responsible for providing exceptional customer service to discerning clients, handling cruise travel requests, and making bookings for luxury cruises.
Key Responsibilities- Booking and managing all aspects of client cruises, including making amendments to existing reservations
- Checking availability and confirming cruise options for clients
- Dealing with pre-departure and post-holiday queries from clients
- Processing guest information and special requests
- Working to targets while delivering excellent customer service
- Previous experience in reservations or customer service within the travel industry, dealing with high-end clients
- Ability to develop strong relationships with discerning clients
- Excellent communication and telephone skills
- Good customer service skills
- Competitive salary up to £30,000 (negotiable depending on experience)
- Company-based bonus
- 23 days' holiday + 8 bank holidays
- Fam trips
- Pension
- Hybrid working