Night Receptionist

2 days ago


Northampton, Northamptonshire, United Kingdom Hilton Hotels Full time
Unlock Your Potential at Hilton Hotels

Be Part of a Dynamic Team

We are seeking a Night Receptionist to join our Front Office team, working in the Reception area and hotel lobby. As a Night Receptionist, you will be the first point of contact for our guests, ensuring a warm and welcoming experience.

Key Responsibilities:

  • Provide exceptional customer service to our guests, responding to their queries and resolving any issues promptly.
  • Manage the front desk during night shifts, handling check-ins, check-outs, and room assignments.
  • Process payments and handle cash transactions accurately.
  • Maintain a clean and organized workspace, adhering to Hilton's high standards of quality and cleanliness.
  • Collaborate with colleagues to ensure seamless communication and a smooth operation of the front office.

What We Offer:

  • Competitive hourly rate of £11.96 per hour.
  • Opportunities for career growth and professional development within the company.
  • Free and healthy meals when on duty.
  • Smart uniform provided.
  • Discounted hotel nights and 50% off food and beverages through our Team Member Travel Program.
  • 28 days of annual leave, including bank holidays, increasing to up to 33 days.
  • Discounted dental and health cover.
  • Free parking for team members.
  • Guest Experience Day after successfully passing probation.

Requirements:

  • Excellent communication skills and a warm, welcoming demeanor.
  • Ability to work independently and as part of a team.
  • Basic math skills and accuracy with handling cash transactions.
  • Flexibility to work varied shifts, including nights and weekends.

Are You the Right Fit?

If you are a friendly, positive, and passionate individual who enjoys creating memorable experiences for our guests, we encourage you to apply for this exciting opportunity.

At Hilton, Every Job Makes the Stay.


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