Night Receptionist
2 days ago
Be Part of a Dynamic Team
We are seeking a Night Receptionist to join our Front Office team, working in the Reception area and hotel lobby. As a Night Receptionist, you will be the first point of contact for our guests, ensuring a warm and welcoming experience.
Key Responsibilities:
- Provide exceptional customer service to our guests, responding to their queries and resolving any issues promptly.
- Manage the front desk during night shifts, handling check-ins, check-outs, and room assignments.
- Process payments and handle cash transactions accurately.
- Maintain a clean and organized workspace, adhering to Hilton's high standards of quality and cleanliness.
- Collaborate with colleagues to ensure seamless communication and a smooth operation of the front office.
What We Offer:
- Competitive hourly rate of £11.96 per hour.
- Opportunities for career growth and professional development within the company.
- Free and healthy meals when on duty.
- Smart uniform provided.
- Discounted hotel nights and 50% off food and beverages through our Team Member Travel Program.
- 28 days of annual leave, including bank holidays, increasing to up to 33 days.
- Discounted dental and health cover.
- Free parking for team members.
- Guest Experience Day after successfully passing probation.
Requirements:
- Excellent communication skills and a warm, welcoming demeanor.
- Ability to work independently and as part of a team.
- Basic math skills and accuracy with handling cash transactions.
- Flexibility to work varied shifts, including nights and weekends.
Are You the Right Fit?
If you are a friendly, positive, and passionate individual who enjoys creating memorable experiences for our guests, we encourage you to apply for this exciting opportunity.
At Hilton, Every Job Makes the Stay.
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