Cafe Operations Manager

1 week ago


Falmouth South West, United Kingdom One Retail Full time

Job Summary

As a Cafe Supervisor at One Retail, you will play a vital role in ensuring the smooth operation of our cafes. Reporting to the Cafe Manager, you will be responsible for deputizing in their absence and overseeing various tasks, including food preparation and front-of-house services.

Key Responsibilities

  • Manage cafe operations, including food preparation, presentation, and service
  • Assist in the development and implementation of cafe strategies to drive sales and customer satisfaction
  • Lead a team of cafe staff, providing guidance, support, and coaching to ensure excellent customer service
  • Monitor and maintain high standards of cleanliness, hygiene, and safety in the cafe
  • Collaborate with other departments to ensure seamless service and resolve any issues that may arise

Requirements

  • Proven experience in a similar role, preferably in the retail or hospitality industry
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong problem-solving and analytical skills, with the ability to work under pressure
  • Ability to work flexible hours, including weekends and holidays

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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