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German Speaking Customer Service Representative

2 months ago

Lichfield, Staffordshire, United Kingdom French Selection UK Full time
Job Title: German Speaking Customer Service Advisor

Location: Lichfield

Salary: Up to £29,500 depending on experience

About the Role:

We are seeking a highly motivated and customer-focused German speaking Customer Service Advisor to join our team at French Selection UK. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and franchisees, ensuring their needs are met and exceeded.

Main Responsibilities:

  • Answer telephone calls and emails from customers and franchisees
  • Manage and process franchisee orders efficiently
  • Prepare export documents accurately
  • Support the marketing team with translations
  • Perform administrative duties as required

Requirements:

  • Fluent German language skills (written and spoken)
  • Previous customer service or office administration experience
  • Motivated and aspirational candidate with strong communication skills
  • IT literate

About French Selection UK:

We are a leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business. We pride ourselves on providing exceptional service to our clients and candidates, and we are committed to helping our customers achieve their goals.