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Service Delivery Specialist
2 months ago
Rise Technical Recruitment Limited is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for delivering exceptional technical support to our clients, ensuring their equipment is functioning optimally.
Key Responsibilities:
- Provide on-site technical support to clients, troubleshooting and resolving issues in a timely and efficient manner.
- Conduct regular maintenance and repairs on equipment, ensuring it is in good working condition.
- Collaborate with internal teams to identify and address technical issues, improving overall service delivery.
- Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
Requirements:
- Proven experience in a Field Service Engineer role, with a strong background in technical sales and customer support.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues.
- Ability to work independently, with minimal supervision, and as part of a team.
What We Offer:
- A competitive salary and commission structure, with opportunities for career advancement.
- A comprehensive training program, designed to develop your technical skills and knowledge.
- A flexible working environment, with opportunities for remote work and flexible hours.
- A collaborative and supportive team culture, with a focus on delivering exceptional service to our clients.
