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Customer Service Representative
2 months ago
About the Role:
We are seeking a highly skilled and experienced professional to join our Supply Chain team at Dee Set. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our inventory management processes.
Key Responsibilities:
- Inventory Management: Ensure that inventory levels are accurately forecasted and managed to minimize excess stock and maximize customer service levels.
- Supply Chain Collaboration: Liaise directly with suppliers and brands to negotiate requirements and collaborative forecasts, ensuring that our inventory levels are aligned with customer demand.
- Data Analysis: Analyze data to identify trends and patterns, and use this information to inform inventory management decisions.
- Forecasting: Accurately forecast customer demand and translate this into actionable insights for the wider business, including warehouse operations and finance.
- Process Improvement: Work with brands to identify opportunities for process improvement and implement changes to minimize excess stock and improve service levels.
Requirements:
- Microsoft Excel Skills: Intermediate to advanced skills in Microsoft Excel, including data analysis and forecasting.
- Supply Chain Experience: Previous experience working within a supply chain team, with a strong understanding of inventory management processes.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with suppliers, brands, and internal stakeholders.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development, including mentoring and training courses.