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Customer Service Coordinator
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Customer Service Coordinator
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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Services Representative to join our team at NU Staff Recruitment Limited. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.
Main Responsibilities:
- Process online sales orders with accuracy and efficiency;
- Engage in web chats with customers to resolve queries and concerns;
- Respond to post-sales enquiries in a timely and professional manner;
- Manage and maintain Excel spreadsheets, creating complex formulas to drive business insights.
Working Arrangements:
- Monday, Tuesday, and Thursday: Work from our office in Caldicot;
- Wednesday and Friday: Work from home;
- Competitive salary: £24,000 - £26,000 per annum, depending on experience.