Customer Service Coordinator

3 weeks ago


Caldicot, Monmouthshire, United Kingdom Acorn by Synergie Full time
Customer Service Administrator

Acorn by Synergie is seeking a skilled Customer Service Administrator to support their client's team.

Key Responsibilities:

  • Providing exceptional customer service and support via various communication channels.
  • Assisting with systematic data analysis and interrogation of order errors and process improvers.
  • Collaborating with the department to identify and implement process improvements.
  • Ensuring accurate and timely resolution of customer inquiries and issues.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office and other relevant software applications.

What We Offer:

  • A competitive hourly rate of £14.70 for the first 12 weeks, increasing to £16.59 per hour.
  • A 40-hour workweek, Monday to Friday, 8am-4pm.


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