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Retail Store Manager
2 months ago
Job Opportunity:
We are seeking an experienced and motivated Retail Store Manager to join our team at The Perfume Shop. As a key member of our retail team, you will be responsible for leading the operational running and success of your store.
Key Responsibilities:
- Lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase store profitability.
- Manage and maintain accurate stock inventory, ensuring actions are implemented to minimize stock loss.
- Prepare and issue store rotas, ensuring adequate staffing levels to meet customer demand.
- Conduct regular 1:1's with team members, monitoring performance, and recognizing achievements.
- Identify and develop talent, passion, and spark in team members, recognizing that a great team is key to store performance.
Requirements:
- Proven experience as an assistant/store manager in a fast-paced retail environment.
- Passion for teamwork, coaching, and developing team members to deliver high standards and results.
- Commercial mindset, understanding the daily operational running of a store.
- Ability to think and act strategically, enjoying the 'hands-on' day-to-day running of your store.
- Excellent customer service skills, with a focus on providing exceptional service to customers.
- Expertise in understanding KPI's, sales, service, profit, and loss.
- Flexibility with work patterns, including evenings and weekends.
What We Offer:
- A competitive base salary.
- Annual KPI-based bonus.
- Commission at Christmas based on store sales and hours worked.
- 30 days holiday (pro-rata depending on contract hours).
- 20% discount on perfume and participation in customer offers.
- Additional discounts with AS Watson partners.
- The opportunity to win prizes and incentives based on personal, team, and store performance.
- Continuous learning and training to ensure you are always developing.
- Pension, health, and wellbeing benefits.