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Late Night Guest Services Agent
2 months ago
Department: Front Office
Job Level: Team Member
Job Type: Full Time
Salary: £12.96 per hour plus incentives
At Holmes Hotel London, we pride ourselves on delivering a personalized hotel experience that caters to the unique needs of each guest. As a Night Receptionist, you will be the initial and final point of contact for our visitors, ensuring a warm and welcoming atmosphere throughout their stay.
As a Night Receptionist, you will enjoy:
- Competitive hourly wage of £12.96 plus performance incentives
- Significant discounts on hotel stays across Europe
- Food and beverage discounts applicable to your entire party
- 30 days of annual leave, including public holidays, with potential increases based on tenure
- Complimentary meals during shifts
- Access to early wage withdrawal through Wagestream
- Referral bonuses for recommending friends
- Wellness initiatives including gym discounts
- Cycle-to-work scheme and free cycling training
- Exclusive discounts at numerous retailers and attractions
- Complimentary dry cleaning for your work attire
- Annual staff gatherings and events
- Company pension scheme and comprehensive training programs
We are seeking a Night Receptionist who:
- Exhibits outstanding interpersonal skills and the ability to engage with guests
- Responds to requests in a timely, courteous, and compassionate manner
- Possesses strong English communication skills
- Embodies our core values: Confidence, Understanding, Playfulness, Curiosity, Elegance, and Ease
- Is available to work a 10-hour shift schedule of 4 days on, 3 days off
- Has prior experience in a similar role preferred
Holmes Hotel London is a distinctive boutique establishment designed for inquisitive travelers, serving as the perfect base to explore the vibrant city.
Holmes. A sanctuary for the curious.