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Inventory and Operations Supervisor

2 months ago

Leeds, Leeds, United Kingdom Frasers Group Full time

Job Overview

Position Summary

  • Oversee the team to enhance operational performance
  • Direct tasks, verify completion, and meet expectations established by the store leadership
  • Lead a group of supervisors to facilitate store operations
  • Organize stockrooms and back-office areas efficiently
  • Implement strict measures to minimize stock loss throughout the store
  • Utilize business communication platforms to complete tasks and ensure team comprehension of all essential functions
  • Grasp all processes and protocols, setting a standard for others to follow
  • Exhibit best practices with seasonal guidelines, promotional campaigns, and merchandising strategies
  • Uphold store environment and cleanliness standards
  • Comprehend company policies and regulations regarding security and demonstrate adherence to controls
  • Recognize how to optimize sales opportunities while ensuring an outstanding customer experience aligned with customer and business needs
  • Familiarize with product features and advantages, ensuring knowledge remains current with new offerings
  • Comprehend and execute merchandising guidelines to ensure effective product placement, meeting brand partner expectations
  • Understand key performance indicators and expectations to achieve desired outcomes
  • Display commercial insight and adhere to appropriate product, placement, and timing compliance
  • Engage with and report issues to contribute to the broader business
  • Assist in identifying developmental needs within the team
  • Collaborate with senior management to mentor the team
  • Exhibit strong, positive communication across all levels, inspiring the team and fostering good working relationships within the store
  • Support store leadership in coaching the team

Required Qualifications

  • Proven experience in leading a team within a retail setting
  • Experience managing high volumes of products and inventory
  • Knowledge and enthusiasm for luxury brands
  • Capability to drive sales through exceptional service
  • Understanding of visual merchandising and its impact on sales performance
  • Ability to inspire a team through effective communication

Additional Benefits

  • Competitive salary of £35,000 per annum
  • Opportunities for weekly, monthly, and quarterly performance bonuses
  • Incentives for stocktaking accuracy
  • Commission-based bonuses across a diverse range of products
  • Monthly group rewards and recognition programs
  • Long service awards
  • Access to the Fearless Incentive Scheme
  • A variety of development courses with national qualifications
  • 28 days of annual leave
  • 50% discount on in-store uniforms
  • Discounted gym memberships
  • Group-wide 20% discount across all Frasers Group brands