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Pensions Consultant

1 month ago

Brighton, Brighton and Hove, United Kingdom Legal & General Full time
Job Title: Pensions Calculation Consultant

We are seeking a highly skilled Pensions Calculation Consultant to join our team at Legal & General. As a key member of our Institutional Retirement division, you will play a crucial role in providing expert advice and support to our clients and stakeholders.

About the Role

The successful candidate will have a strong background in defined benefit pensions and a proven track record of delivering solutions to complex technical and business problems. You will be responsible for managing all aspects of claims work, providing expertise on complex benefit structures, and delivering excellent customer outcomes.

Key Responsibilities
  • Leading the team in checking individual defined benefits quotations and designing non-standard communication to members and third-party intermediaries
  • Working with the team manager to ensure an efficient administration and claims service is provided to individual scheme members, trustees, and intermediaries in line with service level agreements
  • Facilitating and leading the operation of additional activities, such as valuation and data updates, bulk transfers, and WULS, and liaising with other teams across Client Services and PRT
  • Leading projects to enhance and improve processes and proactively engaging in new initiatives as a result of changes in legislation and/or system developments
  • Taking responsibility for developing robust and reusable solutions that meet quality control, version control, and auditing standards for new and existing customers, working with IT partners to ensure technical solutions are fully specified, built to specification, tested, and rolled out in a timely manner
  • Analysing feedback to ensure customers' reasonable expectations of performance and service are met and providing information on identified failings and changes made
  • Supporting the ongoing development of the wider team by providing the appropriate support and training to less experienced members of the team
Requirements
  • Substantial defined benefit pensions experience
  • Strong numeracy skills and comfort working in a numbers-based role
  • Proven ability to deliver solutions to technical and business problems
  • Knowledge of relevant legislation and compliance with GDPR, Money Laundering, Complaints, The Consumer Duty, and Breach guidelines
  • Excellent customer service skills
  • Experience supporting and training team members
What We Offer
  • The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
  • Generous pension contribution
  • Life assurance
  • Private medical insurance (permanent employees only)
  • At least 25 days holiday, plus public holidays, 26 days after 2 years' service, with the option to buy and sell holiday
  • Competitive family leave
  • Participation in our electric car scheme, offering employees the option to hire a brand-new electric car through tax-efficient salary sacrifice
  • Access to a range of discounts on our own products and at high street stores and online
About Us

Legal & General is a leading financial services group and major global investor, named Britain's Most Admired Company in 2023, for the second year running. We aim to build a better society for the long term by investing our customers' money in things that make life better for everyone.

We strive to be open, mindful, and inclusive, and are always willing to discuss flexible working arrangements and reasonable accommodations for candidates with specific needs.