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Contract Officer

2 months ago


Cardiff, Cardiff, United Kingdom Cyngor CaerdyddCardiff Council Full time

About the Role

The successful candidate will work as a member of the First Point of Contact team, providing advice, information and assistance on Independent Living Services to members of the public, linking into Health and Social Care Services and referring to other agencies.

Key Responsibilities

  • Provide excellent customer service and respond sensitively to individual's circumstances
  • Manage resources effectively and provide excellent outcomes for customers
  • Work collaboratively with Health and Social Care Services and other agencies
  • Demonstrate a positive can-do attitude and a strong commitment to delivering high-quality services

Requirements

  • Excellent communications and IT skills
  • Experience of working within a Social Care, Health, 3rd Sector or Advice giving environment
  • Ability to speak other languages, in particular Welsh, and Community Languages

Working for Cyngor Caerdydd/Cardiff Council

Cyngor Caerdydd/Cardiff Council is committed to providing high-quality services to its customers. As a member of our team, you will have the opportunity to make a real difference in the lives of vulnerable adults and contribute to the delivery of our vision for a safe and supportive community.