Global Head of Retail Design and Experience

1 week ago

London, Greater London, United Kingdom Jo Malone London Full time

Global Head of Retail Design

**Job Summary:**

We are seeking a highly skilled and visionary leader to shape and elevate the in-store experience across all retail channels for Jo Malone London. As the Global Head of Retail Design, you will be responsible for developing and articulating the global retail experience design strategy, ensuring consistency and excellence in execution while driving innovation and customer engagement.

**Key Responsibilities:**

* Develop and lead the global retail experience design strategy, aligning with the brand's vision and business objectives
* Oversee the design and development of flagship stores in key markets, ensuring each location reflects the brand's luxury positioning and unique identity
* Collaborate with regional teams to ensure the flagship stores are executed to the highest standards, serving as a model for other retail locations globally
* Lead the visual merchandising strategy to create captivating and dynamic product displays that drive sales and enhance the customer journey
* Stay ahead of industry trends, emerging technologies, and customer preferences in luxury retail and experiential design

**Requirements:**

* BA in Interior Design, Architecture, or Industrial Design, preferred Masters of Architecture
* Experience in retail design, visual merchandising, or related roles, with a significant portion spent in the luxury sector
* Knowledge of Design software: Illustrator, Adobe Creative Cloud, AutoCAD
* Excellent communication, organizational, and presentation skills
* Ability to work independently and interface with Marketing, Sales, Field Teams, Merchandising, Packaging, and Creative Services departments

**About Us:**

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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