Operations Director

4 days ago

Horsham, West Sussex, United Kingdom Future Build Recruitment Full time £100,000
Job Title: Operations Director

Job Summary:

Future Build Recruitment is seeking an experienced Operations Director to lead the operations of a leading social housing refurbishment contractor in Scotland. The successful candidate will oversee multiple contract types, including fire upgrades, kitchen & bathroom replacements, painting and decorating, carbon retrofit works, and responsive maintenance.

Key Responsibilities:

  • Oversee the performance of multiple branches across Scotland, ensuring all operations meet safety, compliance, and company policies.
  • Implement risk reduction strategies and make sound decisions for project success.
  • Develop and maintain strong client relationships to foster retention, growth, and new business opportunities.
  • Lead the management of national clients, ensuring excellent service delivery and satisfaction.
  • Build, motivate, and develop high-performing teams within each branch, ensuring they meet project and client expectations.
  • Collaborate with other directors to achieve company-wide objectives and drive strategic growth.
  • Maintain effective communication across departments and regional branches to support consistent operational performance.
  • Serve as a key member of the board, providing feedback on operational progress and contributing to decision-making.
  • Lead the implementation of corporate strategies across Scotland to meet short and long-term goals.
  • Manage branch overhead budgets and ensure financial discipline and efficiency.
  • Ensure recruitment and management of direct reports to build well-resourced and inclusive teams.
  • Lead multi-branch contract mobilisations, ensuring smooth implementation and contract success.
  • Maintain strong relationships with customers and suppliers, negotiating and problem-solving to ensure successful contract execution.

Requirements:

  • Proven experience in a senior operations role, preferably within a similar industry.
  • Strong leadership and team management skills, with experience developing high-performing teams.
  • Strategic thinking and decision-making abilities.
  • Excellent communication and relationship-building skills with clients, suppliers, and internal teams.
  • Experience in budget management and financial oversight.
  • Proactive, results-driven approach with a focus on operational growth and efficiency.
  • Experience with large contracts and managing multiple branches is highly desirable.

What We Offer:

  • Competitive salary circa £100,000.
  • Opportunities for further professional development and career advancement.
  • The chance to lead operations for a leading contractor in social housing refurbishment.

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