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Director of IT Operations
2 months ago
We are seeking a seasoned IT professional to lead the IT Service Delivery function at DTG Global, a leading global business services company. This is a unique opportunity to make a significant impact on the company's IT operations and contribute to its continued growth and success.
Key Responsibilities:
- Transition Expertise: You will be responsible for managing IT service transitions, with a focus on delivering seamless change and ensuring minimal disruption to business operations.
- Service Delivery: You will oversee the day-to-day IT service delivery for DTG Global, ensuring smooth coordination between internal teams and external suppliers.
- Service Levels & Performance: You will ensure that IT services are delivered effectively and that service level agreements (SLAs) are consistently met or exceeded.
- Integration & Improvement: You will lead the integration of IT services and develop service improvement plans to enhance overall performance and efficiency.
- Performance Monitoring: You will regularly monitor and report on service performance metrics, identifying areas for continuous improvement and implementing corrective actions as needed.
- Team Development: You will play a key role in the development and upskilling of internal team members, fostering a culture of excellence and continuous learning.
About DTG Global:
DTG Global is a global business services company that provides a range of services to its clients. We are committed to delivering high-quality services and solutions that meet the evolving needs of our clients.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
