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Pharmacy Technician Role

2 months ago

Faversham, Kent, United Kingdom Newton Place Surgery Full time
About the Role

We are seeking a skilled and compassionate Pharmacy Technician to join our team at Newton Place Surgery. As a Pharmacy Technician, you will play a vital role in supporting the prescription team and contributing to the safe and effective use of medicines.

Key Responsibilities
  • Provide support to the prescription team to resolve day-to-day medicine issues.
  • Assist and advise clinicians on alternative medicines when notified items are unavailable.
  • Ensure MHRA alerts are acted upon and provide advice on medication changes, ensuring dissemination of information to the wider clinical team.
  • Complete audits around patient safety.
  • Undertake patient-facing and patient-supporting roles to ensure effective medicines use through shared decision-making conversations with patients.
  • Conduct medicine optimisation tasks, including effective medicine administration, checking inhaler technique, support medication reviews, and medicines reconciliation.
  • Support, as determined by the organisation, medication reviews and medicines reconciliation for new care home patients and synchronise medicines for patient transfers between care settings and linking with local community pharmacists.
  • Provide specialist expertise, when competent, to address both public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
  • Provide training and support on the legal, safe, and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
  • Promote Electronic Repeat Dispensing (eRD) and online ordering, develop relationships with other pharmacy professionals and members of the multidisciplinary team to support integration across health and social care, including primary care, community pharmacy, secondary care, and mental health.
  • Create, review, and disseminate protocols when needed.
  • Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients. Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.
  • Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits.
  • Support the implementation of national prescribing policies and guidance within GP practices, care homes, and other primary care settings, achieved through undertaking clinical audits, supporting quality improvement measures, and contributing to the Quality and Outcomes Framework and enhanced services.
  • Attend a formal appraisal with your manager at least every 12 months, once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed.
  • Assist with the investigation of complaints when required.
  • Alert other team members to issues of quality and risk.
  • Contribute to public health campaigns, such as COVID-19 or flu clinics, through advice or direct care.
  • Maintain a clean, tidy, effective working area.
Person Specification

Experience

Essential

  • Working under appropriate clinical supervision to ensure safe, effective, and efficient use of medicines.
  • Experience working in a primary care setting.
  • Understanding and knowledge of healthcare provision in GP practices, QOF, and enhanced services.

Desirable

  • An appreciation of the new NHS landscape, including the relationships between individual practices, PCNs, and the commissioners.
  • Good clinical system IT knowledge of EMIS.

Skills

Essential

  • Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email, and face-to-face.
  • Knowledge of IT systems, including the ability to use word processing skills, emails, and the internet to create simple plans and reports.
  • Good personal organisational skills.
  • Effective time management.
  • Demonstrate personal accountability, emotional resilience, and work well under pressure.

Qualifications

Essential

  • Registered with the General Pharmaceutical Council (GPhC).
  • Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician.