Head of Operations
1 month ago
Frieze Publishing Ltd. is seeking a highly skilled and experienced Head of Operations to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth execution of our events and operations.
Key Responsibilities:- VIP Data and Digital Management: Serve as the primary point of contact for our Data and Digital Teams, creating and managing the annual timeline for VIP data and digital initiatives.
- CRM Database Management: Lead the maintenance and management of our CRM database, Sugar, within the VIP Team, ensuring data integrity and accuracy.
- Invitation Process Management: Collaborate with our Data Team to curate and review invitation lists for each fair, oversee the sending of invitations and tracking of responses on Power BI, and work closely with our VIP Data Research Assistant to review and segment new VIP data.
- VIP Desk Management: Shared management responsibilities of the VIP desk at all fairs, including supporting on training temporary VIP and Exhibitor Assistants.
Requirements:
- Previous project management and operational experience.
- Experience of using Microsoft Suite, particularly Excel.
- Proficiency in CRM systems.
- Experience of working with data, analytics, and a database preferable.
- Flexibility to travel and work weekends as required.
About Us:
Frieze Publishing Ltd. is a global company that drives culture, and we are committed to practicing anti-discrimination and promoting diversity, equity, and inclusion in everything we do. We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
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