Service Support Specialist

2 months ago

Crawley, West Sussex, United Kingdom TechNichols Resourcing Ltd Full time

Job Summary:

TechNichols Resourcing Ltd is seeking a highly skilled Service Support Administrator to join our team. As a Service Support Administrator, you will play a crucial role in providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Provide technical support and troubleshooting services to clients via phone, email, and in-person
  • Assist clients with technical issues and resolve problems in a timely and professional manner
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction

Requirements:

  • 2+ years of experience in a technical support role
  • Strong technical knowledge and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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